NHS 119 is no longer handling these queries but does have a recorded message directing patients to the new number.
If you think your COVID-19 vaccination record or your child’s record is missing or wrong, please call the Vaccine Data Resolution Service on 0300 561 0017.
The VDRS will ask some questions to establish your identity and identify any errors in your vaccination record.
If you were vaccinated outside of England, you will no longer need a face-to-face appointment to update your vaccination record. Instead, you should email evidence to the NHS about any COVID-19 vaccinations you or your child had outside England so the vaccination record can be updated (this includes people who had their vaccinations in Scotland or Wales).
