Boleyn Medical Centre

020 8475 8500

DNA Audits

 

Boleyn Medical Centre appointment and DNA Audits (Number of patients who did not attend their appointments)

 

1st of September to the 30st of September

Number of appointment/telephone consultations available: 3171

Number of appointments/ telephone consultations booked: 2838

Number of DNAs: 97

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available2146404583323171
Booked (percentage out of booked)2121 98.8%332 82.2%369 63.3%16 50%2838 89%
DNA (percentage out of booked)8 0.4%32 9.6%56 15.2%1 6.2%97 3.4%

 

1st of August to the 31st of August

Number of appointment/telephone consultations available: 2876

Number of appointments/ telephone consultations booked: 2470 85.8%

Number of DNAs: 47 1.9%

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available1962452422402876
Booked (percentage out of booked)1928 98.3%339 77.6%185 43.8%18 45%2470 85.8%
DNA (percentage out of booked)7 0.4%27 8%9 4.9%4 2.22%47 1.9%

 

1st of July to the 31st of July

Number of appointment/telephone consultations available: 3533

Number of appointments/ telephone consultations booked: 2696 (76.3.%)

Number of DNAs: 61 (2.3%)

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available2451452585453533
Booked (percentage out of booked)2325 94.9 %318 70.4%40 6.8%13 28.9%2696 76.3%
DNA (percentage out of booked)21 0.9%31 9.7%5 15.2%4 30.8%61 2.3%

 

1st of June to the 30th of June

Number of appointment/telephone consultations available: 3363

Number of appointments/ telephone consultations booked: 2458 (73.1.%)

Number of DNAs: 29 (1.2%)

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available2324423531853363
Booked (percentage out of booked)2165 93.2%195 46.1%33 6.2%65 76.5%2458 73.1%
DNA (percentage out of booked)14 0.6%8 4.1%5 15.2%2 3.1%29 1.2%

 

1st of May to the 31st of May

Number of appointment/telephone consultations available: 2922

Number of appointments/ telephone consultations booked: 1789 (61.2%)

Number of DNAs: 28 (1.6%)

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available18625104411092922
Booked (percentage out of booked)1553 83.4%145 28.4%2 8.5%89 51.9%1789 61.2%
DNA (percentage out of booked)11 0.7%2 100%12 2.7%3 11.1%28 1.6%

 

1st of April to the 30th of April

Number of appointment/telephone consultations available: 2845

Number of appointments/ telephone consultations booked: 2034 (71.5%)

Number of DNAs: 17 (0.8%)

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available2090471232522845
Booked (percentage out of booked)1839 88%161 34.2%7 3%27 51.9%2034 71.5%
DNA (percentage out of booked)5 0.3%7 4.3%2 28.6%3 11.1%17 0.8%

 


 

1st of March to the 31th of March

Number of appointment/telephone consultations available: 3215

Number of appointments/ telephone consultations booked: 2914 (90.6%)

Number of DNAs: 198 (6.8%)

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available24285281591003215
Booked (percentage out of booked)2282 94%438 83%113 71.1%81 81%2914
DNA (percentage out of booked)84 3.7%54 12.3%51 45.1%9 11.1%198

 


 

1st of February to the 29th of February

Number of appointment available: 3755

Number of appointments booked: 3422 | 91.13%

Number of DNAs: 267 | 7.1%

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available2326757652203755
Booked (percentage out of booked)2211 95%690 91.1%521 79.9%11 55%3422
DNA (percentage out of booked)113 5.1%66 9.6%86 16.5%2 18.2%267

 

We created new slots to help ease our access for patient wants future appointments; these were appointments available 2 days in advance, 2 weeks in advance and 4 weeks in advance.

 

Appointment typeAvailableBookedDNAs
2 days8278 95%5 6.4%
2 weeks4340 93%2 4.6%
4 weeks3938 97.4%4 10.5%

 

1st of January to the 31st of January

Number of appointment available: 3759

Number of appointments booked: 3324 | 88.42%

Number of DNAs: 304  |9.14%

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available24084857381283759
Booked (percentage out of booked)2266 94.1%434 89.5%613 83.1%11 8.6%3324
DNA (percentage out of booked)136 6%68 15.7%97 15.8%3 27.3%304

 

2nd of December to 31st of December

Number of appointment available: 3737

Number of appointments booked: 3352 89.69%

Number of DNAs: 419 12.5%

 

DoctorsNursesHCAOther (Midwife, Link worker etc)Total
Available22913289451733737
Booked (percentage out of booked)2194 95.8%296 90.2%822 87%40 23.1%3352
DNA (percentage out of booked)149 6.8%56 18.9%196 23.8%18 45%419