Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to Medical Records

Accessible Information Standard

Patients with a sensory impairment and/or learning disability, as well as parents and carers, now have new rights to accessible information and communication support. What do you need to do? ... [continue] Accessible Information Standard

Are You A Carer?

  ARE YOU A CARER? Anyone can become a carer, they come from all walks of life, all cultures and can be any age, including children. Many people don’t recognise themselves ... [continue] Are You A Carer?

Compliments and Complaints

We welcome all feedback patients can give us as it allows us to further improve our service or let us know what we are doing well.  You can leave your ... [continue] Compliments and Complaints

How To Register

We register patients using the online registration process, this is open to all residents in our catchment area. Due to the current situation, we do not encourage you to attend ... [continue] How To Register

Named GP

All patients at Boleyn Medical Centre have a named, accountable doctor who is responsible for coordinating their care. For all patients registered at the surgery, your allocated named GP is Dr ... [continue] Named GP

Patient Confidentiality

We maintain strict confidentiality at all times and comply with the Data Protection and Access to Medical Records legislation.  We will only disclose information with your consent or if we are ... [continue] Patient Confidentiality

Practice Boundary

Our catchment area is predominantly the E6 postcode, but please enquire with reception if you wish to register with us.  If you move outside of our catchment, you will be ... [continue] Practice Boundary

Privacy and Fair Processing Notices

Please click the link below to read the full Privacy Notice: privacy notice Privacy notice – 12-16yrs   For further information please click on these links; Employee Privacy ... [continue] Privacy and Fair Processing Notices

Updating Your Details

Please remember to keep your contact details up to date: If you change your number please call the surgery to notify us If you change your name or address, please ... [continue] Updating Your Details

Useful Information and Website Links

Age UK  Asthma British Lung Foundation Carers UK Diabetes UK Domestic Abuse and Sexual Violence  /   Support for Women / Support for men / Support for Children Healthy Start (For ... [continue] Useful Information and Website Links

Useful Telephone Numbers

Asian Women’s Domestic Violence 0845 451 2547 Bereavement Counselling 020 75116444 Bowel Screening 0800 707 6060 Breast Screening 0203 465 6631 British Pregnancy Advisory Service 0345 730 4030 Carers Direct ... [continue] Useful Telephone Numbers

Using this Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this Website

Violent or Abusive Behaviour

Both staff and patients are treated with mutual respect and we abide by the NHS guidelines on Zero Tolerance. We work hard as a team to provide the best service ... [continue] Violent or Abusive Behaviour

When Someone you love dies

Bereavement and Support Info Guide  Information for Families we hope the information provides a bit of comfort It’s normal and you are normal When somebody loses a loved one, it ... [continue] When Someone you love dies

Date published: 8th October, 2014
Date last updated: 15th November, 2014