Prescriptions will only be issued to patients where it is clinically indicated and if authorised by the Doctor.
- We offer electronic prescribing, where your prescriptions will be sent directly to your chosen Pharmacy which saves you time
- You can nominate your chosen pharmacy with the pharmacy or with us, please let reception know
- Please allow 48 working hours to process your prescriptions requests
- You may be asked to see a clinician before a prescription is issued if you are due for a medication review
- Please only order what you need to avoid wastage
- You can complete an online form or book an appointment regarding your medications if you have any concerns or queries
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Online
- Your nominated pharmacy
- Handing in a written request
We do not take repeat prescription requests over the phone or email except for requests directly from the pharmacy.
Patient Access
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need an appointment.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Wasted or unused medicines is a serious and growing problem within the NHS. It is estimated that as much as £300 million is wasted every year on unused or partially used medication.
Wasted medicines is everyone’s responsibility and there are small changes you can make to help reduce the amount of medicine being wasted.
Unused medicines are a safety risk – return unused or out of date medicines to your local pharmacy for safe disposal
Only order the medicines that you need – check what medicines you have at home before re-ordering. Only tick the boxes on your repeat prescription forms for medicines that you need
Remember that unused medicines cannot be recycled – even if you never open them, once medicines have left the pharmacy, they cannot be recycled or used by anyone else
Check your medicines before you leave the pharmacy – open your prescription bag while you are still in the pharmacy; you can return any unwanted medicines to the pharmacist